How do TaskingAI handle user data?

With the growing concern over data privacy, how does TaskingAI ensure that our user data is secure, especially when using external retrievals and tools? Can someone elaborate on the encryption methods used by TaskingAI?

Hi Michael, Thank you for bringing this up. We take the security of your data very seriously, employing AES-256 encryption for data at rest and TLS 1.2+ for data in transit. These measures ensure your data is secure, whether stored on our platform or during communication with external services.

Our commitment to data privacy extends to compliance with relevant laws and offering transparency about our data handling practices. For detailed information, please refer to our privacy policy.

Will there be a way to point to our own db, vector db and data store while continuing to use your cloud app?
One of the reasons to move away from OpenAI assistants has been the lack of control over our user data.
I understand that I can run my own instance of TaskingAI using the community version which will setup local Postgres etc… But I’m not sure if it has all the same capabilities, and even if it does for now, sooner or later you will stop updating the open source version and then we’ll be in trouble.
thanks

Hi vekrum, thank you for your suggestion.

We are indeed considering introducing the feature you mentioned, allowing users to connect to their own databases.

Currently, there’s another way to meet this need: using the Action to send an HTTP request to your own server to implement data searches. If you have any questions during this process, feel free to leave a message.

Yes, some alternatives would be nice. Some of our use cases permit zero data retention, which is something we can only ensure if we have control over data storage. OpenAI does facilitate zero-retention agreements (but not if you are using assistants api).

What is the “Action” you speak of? And how could we use that?

thanks



The screenshot above shows us how to create an Action in the TaskingAI console. In fact, what Actions do is allow your Agent to call external APIs, enabling more functionalities. This of course includes accessing your own database for data searches, as mentioned above. Please check out the Action documentation to learn more.

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